How long does it take to set up an account?
- Orders can be set up in less than 5 minutes but not greater than 24 hours.

How do I access my Cpanel control panel?
- You can login to your Cpanel control panel at
http://yoursite.com/cpanel where "yoursite" is your own domain name.

How do I FTP into my account?
- First you must obtain an FTP program such as Cute FTP or WS_FTP.
Once you have an FTP program, type in "yourdomain.com" as the host address.
Supply your username and password in the according fields.
Once logged in, you have complete access to your account.

Which folder do I load my web pages to?
- You should place all of your web documents in the public_html directory.
I've uploaded my site and still see "placeholder for ..."?
You are still seeing the default index.html page set up when you ordered your
hosting plan through us. Make sure to delete that old index.html page, then your
site should resolve correctly.

How long does it take for my DNS changes to update world wide?
- Normally you can expect to see your web site DNS to change within 24 hours
once you have made the modifications at your registrar. However, we have seen
it take up to 7 days in some cases where registrars and ISPs are a little slower.